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Job Vacancy Karachi Position Customer Support Team Lead at LOKAL Ventures (Pvt.) Ltd

LOKAL Ventures (Pvt.) Ltd company icon
Published 8 months ago

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LOKAL Ventures (Pvt.) Ltd is currently hiring for the role of Customer Support Team Lead located in Karachi. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, LOKAL Ventures (Pvt.) Ltd invites interested applicants to submit their applications.

Job Information

Company:LOKAL Ventures (Pvt.) Ltd
Position:Customer Support Team Lead
City:Karachi, Sindh
Province:Sindh
Education:Confidential
Salary:PKR 35.000 - PKR 140.000 per Month
Job Type:Full-time

Job Description

LOKAL Ventures (Pvt.) Ltd is in search of a Customer Support Team Lead who will oversee, support, and train our Customer Support Team. The successful candidate will be responsible for tracking and analyzing KPIs, creating weekly rosters, ensuring compliance with quality standards, and optimizing current systems to enhance performance. A comprehensive understanding of our products and services is crucial for this role.

Applicants should possess a minimum of a Bachelor’s degree, along with 1 year of experience in a junior managerial position in customer support, or 3-4 years in operations. Strong communication skills and proficiency in MS Office, particularly Excel, are required.

Benefit

  • Recognition and performance awards
  • Skill development
  • Work-life balance
  • Professional networking opportunities
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Valuable work experience
  • Opportunities to contribute to business growth

Requirements

  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Able to Work in a Team
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location
  • No Criminal Record

Company Address

Province Sindh
City Karachi
Full Address Street 7, Gulshan-e-Iqbal, Karachi Cantt
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Company Information

LOKAL Ventures (Pvt.) Ltd